FAQ's

HOW TO PLACE AN ORDER?

  1. Upload a Photo: Click "Upload Photo" and drag your desired image into the upload window. Once uploaded, click "Add to Cart."

  2. Ordering Multiple Jewelry Pieces: After adding an item to your cart, press “Continue Shopping,” choose your next item, click "Change File," then "Cancel." Upload a different photo and click "Add to Cart" again. Repeat for each additional bracelet or necklace.

  3. Checkout: Once all items are in your cart, click "Checkout" to place your order. We offer secure payments via SSL encryption, with options for PayPal, credit cards, and debit cards.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards, and PayPal.

IS MY DATA SECURE?

Yes, our website uses SSL encryption to protect your sensitive information. For        more details, review our Privacy Policy.

HOW LONG DOES SHIPPING TAKE?

Orders are processed within 1-3 business days, and delivery typically takes 5-15 business days depending on your location.

 CAN I CANCEL AN ORDER?

Cancellations are accepted within 24 hours of placing the order. Contact us immediately if you need to cancel.

WHAT IF I'M NOT SATISFIED WITH THE PRODUCT?

If you're not satisfied, contact us and we'll find a solution to ensure you're 100% happy.

HOW CAN I CONTACT YOU?

Reach us via the contact form or email at [your email address]. We are available 24/7 to assist.

WILL I RECEIVE AN ORDER CONFIRMATION?

Yes, you will receive an order confirmation email after placing your order.

HOW CAN I PROVIDE FEEDBACK?

You can send feedback through the contact form. We are always open to suggestions and customer requests.